Refund Policy

Divine group foundation has instituted a donation refund policy to ensure fair and transparent processing of requests for refund of donations. We expect that all donors will do their due research while making donations. We also understand that a donation may be made erroneously or donors may change their mind. We will examine request for refund of donation and proceed to make the refund. Divine group foundation may also seek proper explanation and reason from the user. Also, it will require further verification of the user and need documents of proof as well as for donation.

Divine Group Foundation is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued. If you would like your donation to be refunded, you must request ud in writing or by email for a refund at the following address: –
____, New Delhi, India
e-mail: divinegroup.dbpl@gmail.com or Info@divinebeautygroup.com

Your refund request must contain the details such as Date of Donation, Amount of Donation, Mode of Donation i.e. Credit Card or Online Payment and should reach our office within 7 (Seven) days from the date on which you made the donation i.e.: The date on which you Made the donation online, electronically or through other means.

The refund process may take time 7 to 30 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done.